Our Privacy Statement explains how we manage information obtained from you. Throughout this document, we have highlighted various terms and linked them to our Glossary or the relevant section of this website.
Our content is licensed to other organizations that make our content available to consumers. We are firmly committed to respecting the privacy of individuals, andany information that we gather is protected from misappropriation and misuse.
We collect certain types of user data, including anonymous aggregate data and anonymous individual data. Aggregate data describes all user data as a whole, rather than the data of specific individuals. Collected data may include topics that people view, browsers they used, time and length content is used, health risk assessment data, and similar types of data. This data may be used by us or our customers to understand what health information is used most frequently and how users are accessing the information.
In addition, some organizations that license our content provide login accounts to secure, personalized websites. We may provide these organizations with data that is specific to an individual login account, although we do not store personally identifiable information ourselves (such as names and phone numbers) and have no way of knowing who an individual user is. Consumers should review the privacy policies of the organizations from which they access our content to see how individual data may be used. We are not responsible for the privacy practices of organizations that have licensed our information.
We may receive Personal Identifiable Information (PII) via forms located on thisweb site, or through purchasing a product through our online store. If you, the website user, complete and submit your PII via our online forms to obtain product information, or through the store to purchase a product, you are "opting-in" to provide us with your PII, and accept our Privacy Statement and policies and procedures for handling PII. This action may result in being contacted by someone in our sales, editorial or support teams.
By completing any of our online forms, we may collect any or all of the information found in the "Information Obtained" section of this document. We will not use your PII for any use other than stated or intended.
Youmay wish to opt-out of providing us PII by not completing the online form(s) for product information, and may contact the us directly via direct email, fax or phone. Please select the "Contact A.D.A.M." link to find an alternative way to contact us. If you have previously contacted us and provided PII, you may request to have the information removed by contacting us.
By completing any of our online forms, A.D.A.M. may collect the following information:
* Company Description
* First Name
* Last Name
* Zip Code
* Personal Password
* Email Address
* Phone Number
* Current Customer
* Hear about us
In addition, for purchases through our online store, the following may be obtained:
* Name on Credit Card
* Credit Card Number
* Credit Card Verification Code
* Card Type
* Expiration Date
Passive Tracking Mechanisms
Some of our products utilize passive tracking mechanisms in the form of session "cookies". In specific products, these mechanisms track user selections so either an online store order can be processed or customized results pages can be provided.
In addition, log files that track and compile data for websites are accessed by WebTrends Software and periodically analyzed to monitor trends of those individuals who visit our website. General information, including pages accessed, the amount of time accessing pages, browser, and operating system, used are analyzed.
Personal Identifiable Information (PII)
Personal Identifiable Information (PII) is information that may be used to identify an individual, including, without limitation, your first and last name, your home or other physical address, your e-mail address, which Internet address you go to, what browser you are using, and other similar information (collectively, "Personal Information").
The request and PII is reviewed and qualified. The PII is entered into either the Editorial Comments database that assists us in reviewing past or present comments or through a secure, third party application (Sales Contact Database) designed to track potential, current and past sales clients.
Using the A.D.A.M. Online Store, PII is submitted through placing an order, or a request more information. PII is submitted by the end user through the online form to process the order, is encrypted and sent to our third party vendor that processes the credit card, secures the payment and notifies us that the transaction was successful or denied. If successful, our secure order tracking system displays the order to select accounting, shipping personnel and select managers. The shipping associate fulfills the order for shipment, selects a shipping company (UPS, FedEx, or DHL), shipping method and securely submits the necessary information needed to ship the order.
We do not knowingly collect personal information from any person under the age of 13. We are committed to protecting the privacy of children, and this website is not designed or intended for children under the age of 13. Any PII provided to A.D.A.M. by a person under age 13 would be destroyed or deleted.
PII - Disclosure
The Editorial Comments Database is accessible by select members of the our editorial department, and used to review the past and present feedback provided to us by clients and end users.
Information stored in the third party Sales Contact application is available to all sales and marketing personnel as well as members of the Client Services team and select members of management. Our third party provider upholds the same rigorous security guidelines followed by A.D.A.M and our employees.
Information stored in the secure online store database is available to select accounting and shipping personnel as well as select members of management. For shipping, PII is also sent to our secure third party vendors that process the credit card transactions as well as ship your product. These third party vendors uphold the same rigorous security guidelines followed by A.D.A.M and our employees.
PII - Retention:
We receive PII via online forms located on this web site or through orders submitted through the online store. This information is stored in a secure database indefinitely, until a time that a request is submitted to us to request it's removal. (see "PII- How to Modify" below").
PII - Breach of Security:
Any breach of the security of the system will be disclosed following discovery or notification of the breach in the security of the data to any person whose unencrypted personal information was, or is reasonably believed to have been, acquired by an unauthorized person.
PII - Users Rights:
Personal Identifiable Information (PII) is information that may be used to identify an individual, including, without limitation, your first and last name, your home or other physical address, your electronic mail address, which Internet address you go to, what browser you are using, and other similar information (collectively, "Personal Information").
If you have requested information from us using one of our online forms, you have sent us PII. If you wish to have your PII removed from our database, you may contact us and request it to be removed. (see "PII- How to Modify" below").
PII - Maintenance
We receive PII via forms located on our corporate web site. This information is stored in a secure database indefinitely, until a time that a request is submitted to us to request modification or removal. Information is maintained and backed up by either the VP of Engineering or by our third party vendor, who upholds the same rigorous security guidelines followed by A.D.A.M and our employees.
PII - Modification
You are provided the opportunity to "modify" contact information by submitting a request via e-mail to modify or delete your PII. Please send all requests to firstname.lastname@example.org.
PII - Limitations
We have the ability to modify or remove your PII from our proprietary Editorial Comments or Sales Contact Databases. Information collected may reside in a back-up archive until a point that the back-up is either written over and or destroyed.
We do not have the ability to modify or remove your PII from third party secure payment or shipping databases. Information submitted to these entities may reside on their servers indefinitely.
Cookies - A small data file that is stored on the hard drive of the computer you use to view a Web site. Cookies are placed on the user's computer and are accessible only by the party or site that placed the Cookie. Cookies can contain pieces of Personally Identifiable Information (PII). These Cookies often are used to make the site easier to use. For example, if you check a form box to authorize that we store your username on your computer so that you don't have to enter it each time you visit the site, it's stored in a Cookie on your computer.
Personal Health Information (PHI) - Individually identifiable health information that is transmitted or maintained by electronic media or is transmitted or maintained in any other form or medium. "Health information" is any information relating to the past, present, or future physical or mental health or condition of an individual.
Personal Identifiable Information (PII) - Information that may be used to identify an individual, including, without limitation, your first and last name, your home or other physical address, your age and income, your e-mail address, which Internet address you go to, what browser you are using, and other similar information (collectively, "Personal Information")
Last updated: 04/07/14