Our enhanced Benergy Interworks’ solution suites include:

• Benergy Brokerworks™ gives brokers the technology tools and resources they need to increase agency efficiencies, improve customer service, and drive new client acquisition. Solutions range from Benergy AgencyWare, to help them streamline every aspect of their agency operations, to Benergy Advisor Tools, an online resource with current market trend reports and the latest regulatory and health reform information to help them win new accounts.

• Benergy Talentworks™ provides employers with the online benefits technology solutions they need to significantly save time and money, improve employee satisfaction, and comply with the latest regulations. For employees, this means online access to the information they need to better manage their benefits, their health, and their lives.
  
  Solutions range from Benergy Communications, a web-based platform that provides 24/7 online access to benefits, award-winning health and wellness, and human resources information, to Benergy Helpline, for outsourced employee benefits call center support. Combined with the recently introduced Benergy NurseLine and Benergy Employee Assistance Program*, employees have easy access, via web or telephone, to experts who can help them across a broad base of concerns.  

• Benergy Proworks™ includes a full suite of professional services delivered by an expanded client services team. The company recently introduced the Benergy Support Portal to provide clients with quick, efficient help via live chat, email, and telephone as part of its goal to deliver the highest levels of responsiveness and ongoing support. Clients will be able to take advantage of expanding Benergy Knowledgeworks™ product training and certification courses, available online and in-person. In addition, the support team is introducing new implementation tools and advanced processes to ensure fast, efficient implementations.

• Benergy Dataworks™ includes Benergy Electronic Data Interchange (EDI) to ensure the secure exchange of employee benefits data. The company currently processes hundreds of data feeds per week to insurance carriers, payroll providers, and HRIS systems for its expanding client base.

“’Experience the benefits is much more than just a tagline, it’s reflective of our commitment to delivering distinct market advantages,” said John Lamb, senior vice president and general manager of Benergy Interworks. “This is a great spring board for the company and our vision of the future of benefits management.”

*Benergy NurseLine and Benergy EAP are administered in partnership with OptumHealth Care Services.

New Benergy NurseLine & Benergy EAP & More

We’re excited to introduce some new and enhanced Benergy solutions.

• Benergy NurseLine – Benergy is introducing Benergy NurseLine, an employee care service that can be seamlessly incorporated with the Benergy Communications platform.  Administered in partnership with OptumHealth Care Services, this new service provides employees with access to a team of registered nurses 24 hours a day, 7 days a week via a dedicated toll-free telephone number, who can help them choose appropriate medical care, find a doctor or hospital, save money on prescriptions, and much more.
  For more info

• Benergy Employee Assistance Program (EAP) – Benergy is also introducing Benergy Employee Assistance Program (EAP), which can be integrated with the Benergy Communications platform.  Administered in partnership with OptumHealth Care Services, this new service is designed to provide confidential support 24 hours a week, 7 days a week via a dedicated toll-free telephone number. The service ranges from short-term counseling and referrals to more extended care.
  For more info

• Updated Costs & Trends data in Benergy Advisor Tools – Benergy has updated the Costs & Trends data on benefit costs, benefits management, health plans, and retirement plans from expert industry sources available in Advisor Tools. This product is an online broker toolbox filled with exclusive benchmarking reports, HR sources, current regulatory and health reform information.

If you would like to find out more about any of Benergy’s new or enhanced products, please contact us at benergy@adam.com or 1-800-475-4041.

Introducing the New Benergy Support Portal

With a goal of delivering world-class support to our expanding customer base, we’re pleased to give you three ways to contact Benergy Client Services to get quick assistance:

• Online – Benergy Support Portal 
• Email – benergy@adam.com
• Phone – 1-800-475-4041

With our new Benergy Support Portal, you can log a new case or check the status of existing cases at any time using our online Case Management system.  You can get to the Benergy Support Portal via Benergy Central or Benergy Control Center, then click on “Contact Support.”

If you have a quick question, you can also access Live Chat through the Support Portal and a Benergy support representative will contact you during our normal support hours. Please note: If you need to discuss sensitive or confidential information, please use the Case Management system.

If you prefer to send an email or wish to request access to the Case Management system, you can create a case by emailing benergy@adam.com.

For urgent matters, please call Benergy Client Services at 800-475-4041.

Our normal business hours (Eastern Time):

• Monday — 9am – 7pm
• Tuesday — 9am – 7pm
• Wednesday — 9am – 7pm
• Thursday — 9am – 7pm
• Friday — 9am – 5pm

The company closes in observance of the following U.S. holidays:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving (incl. following Friday)
• Christmas

Get the recognition you deserve! .

The Benerg y Interworks team is pleased to introduce the first annual Benergy Builder Awards program. We’re continually excited by the creative, innovative, and amazing Benergy sites that our customers are building using the Benergy Communications Platform.  So if you think your online employee benefits site is a cut above the rest or you’re using out-of-the box creative methods to engage employees and drive utilization, it’s time to get the recognition you deserve!

We will be recognizing Benergy Builders in four categories including:

• Best Overall – The Benergy sites that are a combination of the most creative, most innovative, and highlight HR excellence in terms of the site launch and ongoing utilization.
• Most Creative – The Benergy sites that have the most creative design or creative elements to drive utilization.
• Most Innovative – The Benergy sites that have the most innovative use of technology. (i.e., customized banners, links to meet specific requirement).
• HR Excellence – The Benergy sites with the best HR program launch and/or ongoing HR programs to engage employees and drive utilization.

Judging

We have lined up judges from SHRM, Employee Benefit News, Benefits Selling magazine, the Arketi Group, and A.D.A.M. to review the award entries. The judges are excited to have a first-hand look at the excellent online employee benefits sites that our Benergy customers are creating.

Recognition

In each category – Best Overall, Most Creative, Most Innovative and HR Excellence – we will recognize the winners with the following prizes:

• 1st Place – Apple iPad or a charitable donation in your company’s name
• 2nd Place - $250 or a charitable donation in your company’s name
• 3rd Place - $100 or a charitable donation in your company’s name

In addition, all award recipients will be featured in a press release, on the Benergy section of the A.D.A.M. website, and in industry publications.

Entry Deadline

The deadline for entries is Friday, December 3, 2010. Winners in each category will be announced in January 2011.

Click here to download the form.

For more information please contact us at benergy@adam.com or 1-800-475-4041.

Meet Your Client Services Team

Bridgette Funderburk
Implementation and Client Support Lead

Bridgette Funderburk is the team lead for implementation and client support for Benergy.  Bridgette was recently promoted to this role after serving as Implementation specialist since 2008. Prior to joining the company, Bridgette was the human resources outsourcing lead at The McCart Group, where she led the HR outsourcing team for all of the benefits and payroll services offered, including implementing HR and payroll solutions and end user training. 

Bridgette is a native of Charlotte, NC. Outside of work she likes to spend time with her family and travel.

If you have any questions about product implementation or client support, please contact Bridgette at benergy@adam.com or 1-800-475-4041.

Cool Technologies from A.D.A.M.
Health Info on the Go

The latest research shows that today’s tech-savvy consumers are turning to the internet more than ever for health information. Plus with the new generation of Smart Phones that means they’re staying connected to the Internet everywhere they go. A.D.A.M. Health Solutions is at the forefront of online and mobile healthcare technologies, creating innovative products like their newest offering, mHealth2Go. This revolutionary mHealth app connects people to A.D.A.M.’s trusted health information and local care using the latest mobile technologies like GPS enabled facility searches and touch screen symptom navigation.

mHealth2Go connects people to immediate first aid information like emergencies, bites and stings, minor injuries and poisonings. It also includes thousands of A.D.A.M.’s physician-developed and reviewed health articles covering diseases, conditions, symptoms, surgeries, and nutrition. The app also helps people find and connect to local care, like hospitals and ERs, urgent care clinics and local pharmacies, providing results based on current GPS position or zip code.
Download A.D.A.M.’s free version,Medzio, from iTunes today to start connecting to health information and local care in your area. Contact feedback@medzio.com for inquiries.

Quick Tip

When making changes to Design-It-Yourself, remember to approve your changes as well as save them. 

Steps

1. Go to the Organization Tab.             
2. Click on Design It Yourself.
3. Choose Change Design.
4. Make the necessary changes.
5. Click the Save button (the orange Save button located at the bottom of the page).
6. Preview your changes.
7. Go to approve changes. (You can get there by hitting the next button to the end of this section or by going to preview/approve them at the top of the first page on this section.)
8. Once you select Approved, a message will appear that your changes have been approved.
9. All changes will then be viewable on the portal.